Briers invests in new systems for improved customer service

by | May 22, 2017 | News | 0 comments


Briers has confirmed significant investment in its operating systems, offering customers improved service levels and accountability.

The latest investment ? part of Brier?s ongoing expansion programme, set to be rolled out in July 2017 ? has been focussed on the company?s sales ordering system, and warehouse management system. From real time stock management levels, to quicker ordering and delivery timescales, the new systems will work to streamline and increase efficiencies from the point of ordering to the day of delivery. The improvements will also work to provide Briers? retail customers with improved visibility, helping them to maintain ownership of their orders throughout the process, including a new iPad enabled sales ordering system.

Jackie Eades, managing director at Briers, said: ?It is important that we continue to invest in our business, from the products that we offer to the way that customers interact with us. The forthcoming investments across both our ordering and warehouse management systems is just a small part of our long-term business development plans, designed to offer our customers further peace of mind and transparency throughout the ordering and despatch process.?

To find out more, visit:?

more latest news ➡

Feverfew launched new gardening apparel for women

Meet the supplier: Feverfew Garden Co

Taking the gardening glove market by storm, Feverfew Garden Co is the UK’s first garden wear brand exclusively designed for women, by women. Garden Centre Retail catches up with Rachel Eunson, the driving force behind the brand. As with many recent ventures,...

HSBC economist

Ex HSBC economist to speak at GCA conference 2024

Former HSBC Head of Economics will be helping delegates at the Garden Centre Association’s (GCA) annual conference understand the resurgence of inflation and the challenges that it continues to bring (January 28 until 31, 2024). Mark Berrisford-Smith, who worked...

Primeur Whiskey Barrel

Primeur launches new range of recycled planters

Looking to the 2024 season, garden retailers can step up their sustainability game and enhance their outdoor offer with a brand-new Primeur range of recycled planter designs and colourways. If you are keen to stay ahead of the curve and meet the increasing demand...

Sustainable pest control launched on GROW platform

GCA GROW launches sustainable pest control course

Garden centre staff can now gain knowledge to help customers to deter and combat pests in a more natural, sustainable way via the GCA GROW (Garden Retail Online Workshops) e-Learning platform. The organisation has launched its new Sustainable Pest Control course....

Rising stars with Gordon Emslie

Rising Stars finalists announced

Five individuals from GCA member garden centres have reached the finals of the industry body’s Rising Stars programme sponsored by Westland Horticulture. The staff were put forward by their garden centres and took part in a series of workshops this year. GCA...

Read GCR's latest edition!

Subscribe ToThe Wednesday Word

Subscribe To
The Wednesday Word


Get all the latest news, events & more straight to your inbox every Wednesday.

You have Successfully Subscribed!

Pin It on Pinterest

Share This