The safety of customers and team members is the number one priority, says Dobbies. To ensure customers feel safe and have an enjoyable experience, there will be reduced capacity at events to ensure social distancing is adhered to. This will be managed with online bookings for all events. Scheduled cleaning and rigorous hygiene routines will also be carried out between events, with attendees notified when required to wear a face covering.
Santa’s Arrival is one of the highlights of this year’s events calendar and families are invited to greet him in all 68 stores. As well as giving Santa a warm welcome on the day, families can also book to enjoy a Santa’s Arrival Breakfast or Lunch, enjoying items from the Christmas menu.
Dobbies will also be hosting a special Christmas Party with Dobbie the Reindeer, packed with dancing and festive games – and even a gift and visit from Santa.
Children can explore the Winter Wonderland before seeing Santa in his grotto and receiving a gift. This year, the grottos will be in open spaces to allow for social distancing. For families looking to capture a lasting memory, Dobbies magical Snow Globes will be in selected stores.
There will also be Little Seedlings Christmas Stories sessions, tailored to children aged five and under, and Santa Paws will run throughout the Christmas period in selected stores, providing opportunities for pets to get a selfie with Santa.
In the restaurants, Dobbies will also be hosting a number of special afternoon tea experiences. Customers can take part in a number of Christmas-themed workshops, including cocktail making, a Christmas decoration masterclass, or even learn how to make an indoor winter garden.
Graeme Jenkins, CEO at Dobbies, says: “Our Christmas events programme has something for all ages as we have focused on bringing communities back together over the festive period.
“We will be following government guidelines to ensure our events are safe and enjoyable for both customers and team members. We look forward to welcoming customers in all 68 stores for seasonal fun.”