The Garden Centre Association (GCA) has introduced a new module on identifying hazardous plants through its Garden Retail Online Workshops (GROW) learning platform.
The GCA’s ‘Poisonous Plants’ GROW module highlights indoor and outdoor plants that are dangerous to humans and pets.
Antony Snow, instructional designer for GROW at the GCA, says: “We’re delighted to be offering this new Poisonous Plants module for members. During the past 16 months, we have seen an increase of those interested in gardening, both inside and outside the home, which is fantastic for everyone’s physical health and mental wellbeing.
“However, a surprising number of indoor and outdoor plants, that are popular with our members’ customers, pose a hazard to humans and pets alike so this module has been produced to help employees identify these plants, provide their customers with the best advice for staying safe around them, as well as what to do if a colleague or customer becomes affected by them.”
The GCA’s GROW modules cover a range of valuable topics to help employees gain knowledge and confidence in products and services to provide customers with the best advice.
The new module is available immediately to existing subscribers and the GROW e-learning facility is available to GCA member garden centres, as well as to Horticultural Trades Association (HTA) garden centre members too.
Iain Wylie, GCA chief executive, says: “We are always looking ahead to improve GROW, which is one of our most vital services we provide for our GCA members. This recent addition has been carefully put together by Antony to complement our existing offering.
“Many of our members have commented on how effective our service has been to bring education and training to employees, which improves their knowledge to assist others in the workplace, whether colleagues or customers.
“It’s available 24/7, so garden centre staff can update their expertise when it’s suitable for them. It’s a cost-effective way of delivering training and personal developments too, which, in turn, benefits customers’ experiences when visiting a garden centre and this is good for everyone.”