Malcolm Scott Consultants has kick-started 2020 by expanding its service offering. It will now include a range of business development and retail services to help clients.
The business has built on its experience to evolve with the marketplace. The expansion acts as an extension to the clients it supports.
Andrew Burton joined the business in September last year. He said MSC had been working with clients to understand their needs. He also said they want to add value and expertise to their projects.
“Malcolm Scott Consultants has cemented itself over the past three decades. It’s a trusted provider of planning and design advice in the garden centre sector. It has worked alongside operators to devise business plans to develop centres.
“The garden centre business has changed recently with extra areas driving turnover.
“Having advised and acted as a partner to our clients, we found that we were also being asked for extra support. This is as centres invested into extending operations and expanding their facilities.
“We began to develop our offering to work alongside our clients and act as an extension to their business. The past few months have seen us become more involved in key processes. This includes introducing new ranges, margin reviews and product sourcing.
“It’s an exciting diversification for us and is proving a very rewarding decision. Being able to combine years of retail, hospitality and visitor attraction insight with decades of planning and design work has created a one-stop shop for garden centres keen to capitalise on the thirst for a unique, non high-street visitor experience,” he said.