Malcolm Scott secures approval for light trail at Bents

by | Sep 1, 2025 | News | 0 comments

Bents appoints new finance director

Planners at Malcolm Scott Consultants Ltd have secured permission for a nine-acres Christmas light trail installation at Bents Garden Centre in Warrington this winter.

The business was instructed by owner Matthew Bent to submit the application to Warrington Metropolitan Borough Council for the installation on land to the rear of the garden centre as part of the business’ ongoing commitment to providing attractions for visitors.

Chris Primett, Director of Malcolm Scott Consultants, said:  “Matthew and the team have adopted an innovative and proactive approach to increase footfall at the centre to ensure they can offer an enhanced customer experience, with recent successes including an artisan market, a mini Crufts-fest, gardening master classes and Tai Chi and Yoga classes.

“The business is excellent at listening to and responding to customer feedback, and further to the popularity of the annual Christmas Market at the garden centre, many visitors have said that they’d like to see more winter family attractions.

“The team felt that a Light Trail would prove very popular with their customers, and further to reviewing a detailed application prepared on its behalf, the local authority approved plans to install one at the site this winter,” he said.

The Light Trail will be 1.3km long and will open to the public on Friday 14th November 2025, closing on Sunday 4th January 2026.

The Trail will start and finish within the garden centre, and will open to pre-booked visitors at 4.30pm with the last entry being admitted at 7.30pm prior to being closed at 9pm.

Chris added that the attraction is projected to attract 46,000 visitors over the course of 51 days.

“For the remainder of the year, when the Light Trail is not installed, the gardens will be open to the public and free to enter. The theme of the gardens will be leisure and educational where visitors can learn about plants and enjoy walking through nine acres of landscaped grounds,” he said.

Matthew Bent said: “Providing the very best customer experience possible is essential to our success, and their input helps us make that happen. The general consensus from our visitors was that they’d like something out of the ordinary to entertain them this winter, and we think the light trail will be a hit. 

“Chris and the team understood exactly what we were looking to achieve with the attraction, and we’re delighted that the trail has been approved. We’re looking forward to seeing it in situ and the reaction from our customers when it opens in November.”

more latest news ➡

Steve Morgan

GCR PROFILES STEVE MORGAN, CHAIR OF ZEST OUTDOOR LIVING

A popular and well-known figure in the garden industry, Steve Morgan is the sort of person you would want to be on your side. In many ways he built Zest and the wider P & A Group of which he is also Chair, to the same model. It’s a family business, where the...

autumn

Moving From Summer to Autumn Without Confusing Customers

Seasonal transitions are among the most delicate moments in retail. For garden centres, where atmosphere and emotion drive purchasing decisions, the shift from summer to autumn must feel natural, not abrupt. Customers should sense continuity, not contradiction....

Engineering before technology

Engineering Before Technology

Commercial organisations across the UK are navigating a rapidly changing energy landscape. Energy systems are evolving, regulation is tightening, costs remain challenging,and expectations around sustainability and resilience continue to increase. In this...

Christmas

Why August Matters More Than October for Christmas

For decades, October was considered the unofficial start of Christmas retail, the moment when festive displays appeared, stock arrived, and customers began to think ahead. But in today’s supply‑chain reality, October is no longer early; it’s reactive. The smartest...

spirits

Craft Spirits, Gifting, and Seasonal Tasting Events

Craft spirits have evolved from niche indulgence to mainstream fascination, and garden‑centre retail is increasingly embracing this shift. With customers seeking authenticity, provenance, and experience, craft spirits offer a natural extension of the lifestyle and...

deli and bakery in garden centres

Bakery & Deli Freshness, Display, and the Power of Smell

Few retail experiences are as instantly evocative as walking into a garden‑centre bakery or deli. The scent of freshly baked bread, the sight of golden pastries, and the hum of conversation around the café create an atmosphere that feels both indulgent and...

footwear

The footwear conundrum: A Year‑Round Opportunity

Footwear has quietly become one of the most consistent performers in garden‑centre retail. Once seen as a functional add‑on, it now represents a category that bridges lifestyle, leisure, and practicality, appealing to customers across seasons and demographics. From...









Subscribe ToThe Wednesday Word

Subscribe To
The Wednesday Word

 

Get all the latest news, events & more straight to your inbox every Wednesday.

You have Successfully Subscribed!

Pin It on Pinterest

Share This