Pete Utting says: “Following the fire that destroyed almost all our inventory, we have been working hard to rebuild stock cover and service to our customers.
“We established we could operate from our previous site at Kings Lynn.
Pete Utting talks deliveries?
“Once we did that, we ordered the second half of our product range from the Far East. Delivery into the UK was expected during July.
“Due to production capacity constraints with a limited number of our suppliers, we aren’t to meet these delivery date.
“The consequence is that some products are being delayed by 2 to 6 weeks.
“This will mean limited availability on some lines during August. Please speak to your agent for specific detail.
“We wish to reassure you that this is very much a timing issue, and we expect availability to improve from late August onwards.
“The Gardman warehouse in Kings Lynn will have 3 months stock cover by the end of August and four months stock cover by the end of September.
“Dependent upon category, an average of four months stock cover is our target to meet the service standards our customers demand.
“In relation to doormats, the strike action in India affecting Coir industry is now over. Deliveries expected into the UK will happen towards the end of August.
“Furthermore, we have already placed orders for our 2019 Gardening Catalogue.
“These will arrive in our warehouse during November and December, in readiness for the 2019 season.
“Gardman wishes to thank all our customers for their patience whilst we continue to build our inventory.
“We will continue to provide the great service on which Gardman has built its reputation.