The efforts by seven staff members to deliver exceptional customer service at Tong Garden Centre are being rewarded with an invitation to a prestigious awards ceremony.
Macauley Jackson, Matt Porritt, Debbie Longsdale, Monika Litwiekjo, Dave Clayton, James Tolson and Asif Khan will accompany Tong co-owner Mark Farnsworth and other members of the management team to the Welcome to Yorkshire White Rose Awards on November 21, where Tong Garden Centre is shortlisted in the Customer Service category.
All were nominated by their fellow employees as part of Tong’s Reward and Recognition Programme that was introduced by owners Tom Megginson and Mark Farnsworth to recognise and honour dedication to high levels of customer care shown by staff.
Mr Farnsworth said: “We launched the Reward and Recognition programme to engage our rapidly growing team, instil a ?can do’ attitude in our staff to help rebuild Tong’s brand, and reaffirm our commitment to putting the customer first. Every member of our team works hard to surprise and delight our customers, but these staff members have gone the extra mile to deliver an exceptional level of service and we’re looking forward to attending the awards with them.”
Tong Garden Cente is one of Yorkshire’s biggest garden centres with 110,000 square feet of retail space and parking for up to 1,000 cars.