Swan Retail launches app to ‘revolutionise’ orders

Swan Retail has launched a new app to ?revolutionise? how garden centres and retail nurseries take customer orders for bespoke items.

The company said the app would particularly help when ordering items such as furniture sets, sheds and greenhouses.

It said that replacing the traditional paper order docket with an easy to use, tablet-based app gives retailers the ?technological and functionality leap which will allow them to engage efficiently and effectively with customers on a one-to-one basis, all while having the relevant information at their fingertips?.

Swan Retail added that this leads to ?great customer service, potential decrease in lead times on order fulfilment, better stock sell-through rates and improvement in profit margins?.

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