Unique Garden Centre Business Manager opportunity

by | Jul 9, 2024 | Business, Centre News, Features, News | 0 comments

job opportunity at Grimsby Garden Centre

Grimsby Garden Centre is excited to share this opening for a Garden Centre Business Manager which is rewarding career opportunity that combines retail management with making a difference in the local community.

As Grimsby Garden Centre is owned by Navigo, the leading mental health provider in North East Lincolnshire, this is an exciting and unique opportunity to play an important role in developing an independent garden centre with a heart, combining commercial interests with support for mental health services.

The Business Manager will be responsible for the strategic, tactical, and operational planning and management of the Grimsby Garden Centre trading arm, working with the overall Commercial Manager to determine key actions and timescales.

The role holder will be a team player, recognising that our staff are the businesses greatest asset, working together to maintain and develop the business.

Grimsby Garden Centre Business Manager

The closing date is 26 July 2024


£32,000 a year

Working pattern

Full time

Job location

Grimsby Garden Centre, Grimsby, North East Lincolnshire

Main duties of the job

As an employee of Nurtrio, the Business Manager will maintain the ethos and culture of the Navigo group, acting as role model for staff and representing Grimsby Garden Centre in a positive manner inside and outside of the organisation:

Possess excellent written and verbal communication skills enabling them to articulate plans and ideas clearly and effectively to all levels within and outside the organisation.

Have the analytical skills to deal with complex information from numerous data sources and systems (currently including paper based) internally and externally to monitor and manage the performance of Grimsby Garden Centre and their customers experience, highlighting issues and risks to support decision making.

Be comfortable working independently and demonstrate the ability to effectively plan and organise resources to ensure smooth operation of the team.

Have the confidence to prioritise conflicting demands and support the staff team to maintain good working practices.

About us


We are Navigo. We look after North East Lincolnshire mental health and well-being. We are an award-winning social enterprise that provides mental health services to the NHS and beyond.

The whole basis of our work is to deliver services that we would be happy for our own family to use.

We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility.

Ranked as one of the top UK companies to work for, we featured in the Best Companies top 100 large company list and were named sixth best health and social care company 2023.

As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre and two cafes.

Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it.

We like to work with forward-thinking people who want to make a difference.

Come join us!

Garden Centre job responsibilities

The Business Manager will:

* Be the designated signatory for the Grimsby Garden Centre budget, and will manage income and expenditure with integrity.

* Research and identify new business opportunities including new markets, growth areas and trends, including sourcing goods and working with suppliers to ensure timely delivery of seasonal stock.

* Lead on customer experience, ensuring high quality merchandise is available and displays are appropriately planned, managed and maintained in line with seasonal demand, working with the Communications and Marketing team to implement and create in-store displays and offering accurate and timely information and guidance to staff.

* Have the responsibility for the management of the contractual relationship between Grimsby Garden Centre and their suppliers and customers.

* Build and maintain positive working relationships with internal staff and external suppliers, ensuring that any agreed actions/objectives are delivered within agreed timescales.

* Be responsible for line management of staff resources within the team, including supervision and performance reviews, and the management of any disciplinary, performance, attendance, or grievance matters.

Click to read the full garden centre job description

Person Specification



  • Degree level trained or equivalent relevant experience.
  • Retail and/or Marketing Management qualification.


  • Horticultural trade experience



  • Setting strategic goals
  • Retail sales and commercial growth
  • Process and procedure design and implementation
  • Collaborative working with marketing teams to develop communication initiatives


  • Experience of managing a retail team

Other requirements


  • Designing, delivering and evaluating retail solutions
  • Implementing change management and service improvement initiatives
  • Service provision budget control and management



  • Understanding of GDPR and the implications of breaching the regulations
  • Understanding of HSE Risk Assessments
  • Demonstrable understanding of resource management
  • Demonstrable understanding of staff management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Navigo Health and Social Care CIC


Grimsby Garden Centre Ltd

Grimsby Road



DN37 7DY

Apply on NHS jobs

For questions about the job, contact:

Head of Tukes and Commercial Services

Jo Keen


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